Black Desert Online NA Connection Issues [Resolved]


NA Connection Issues [Resolved]

Posted: 21 Nov 2017 09:52 AM PST

Greetings Adventurers,

We know that the last few weeks have been extremely frustrating for you and we want you to know that we have been working with all parties to address the disconnection issues you have faced.

We were contacted by Leaseweb yesterday and they reported to us that they had identified and resolved the issue. Although we are continuing to monitor the situation closely to ensure that it does not reoccur, we are hopeful that you will be able to play uninterrupted.

We also know that many of you are requesting compensation for the losses and disruption you suffered during this time, we can confirm that we will be providing this, and details will follow soon.

We are deeply sorry that this whole incident occurred and took so long to resolve. We ensure you that we will commit to swiftly solving future problems so that all of our players can enjoy a smoother experience.

BDO team.

Maintenance Notice - November 22nd

Posted: 21 Nov 2017 08:31 AM PST



Greetings Adventurers!

Every other week, we conduct a scheduled maintenance to restart the servers and add new content into the game. Please refer to the details below to see the maintenance schedule and what's being added.

Date: Wednesday, November 22nd, 2017
  • Global - 09:00 - 14:00 UTC
  • North America (West Coast) - 1:00AM - 6:00AM PDT
  • North America (East Coast) - 4:00AM - 9:00AM EDT
  • Europe (Central) - 10:00 - 15:00 CEST
Reasons:
  • BLACK FRIDAY SALE will START!
  • King Targargo will return.
  • Turkey on the Table event will start.
  • Patrigio's Discreet Discount event will start.
The Patch Notes, including improvements and new features, will be posted after the maintenance.

Follow us on Twitter to stay up to date on any potential changes to the maintenance times.

Thank you for your support and understanding.

Best regards,
BDO Team

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