Unlabelled Fortnite Missing Inventory Issue: What Happened and What’s Next

12/30/2017 12:51:00 pm
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Fortnite Missing Inventory Issue: What Happened and What’s Next

Missing Inventory Issue: What Happened and What’s Next

Posted: 29 Dec 2017 07:09 PM PST

A note detailing the past few days from our Creative Director, Darren.

TL;DR

  • We really messed up.
  • We lost some players inventory in a limited time window on Wednesday.
    • We are giving you a pile of items, vbucks and more if you were impacted by the world item loss.
    • We're committed to also doing an additive restore of your lost items in the future. We don't yet have an ETA on this, but we will make it happen.
  • We had some reports of people not getting their purchased Vbucks.
    • We granted you an equal or greater amount of V-Bucks if you never received them in your initial purchase.
  • It is our top priority to make sure that this doesn't happen again.

More Detail...

Well, we messed up in three dimensions...

The first one was a problem with our build deploy on 12/27 resulting in some of you being routed to a bad node during the 12-5 pm window. This created a situation where the game couldn't access your inventory, and it appeared like you didn't have all your cool things in your world inventories. (Which sadly, included your ability to access your building shapes) Then the game saved your new "lost state" over your old world item inventory, resulting in inventory loss.

Since it was limited to those people who touched the bad node, we couldn't simply rollback the entire game because it would disrupt millions of players and their progress.

What that means is that certain people lost a lot of world items (not schematics and currencies though) and all around are missing a bunch of crafting items and weapons. We're sorry, like, really sorry. This is one of the worst things a collection game can do to a player.

Second, we found that Storm Shield storage was also affected for a few players. We are working into a solution for this issue now and will update everyone later.

Third, we came across is a select group who purchased V-Bucks but never actually received them. Also super irritating when you want to buy something and the system appears to take your money and you didn't get your stuff! We compensated players with an equal or greater amount of v-bucks on the morning of December 29.

So.. we've had an eventful few days! Right now, the team is figuring out a better way to address individual accounts for the future. We are also putting our heads together to ensure we don't run into any other faulty nodes during deployment. Making sure this does not happen again is our top priority.
 
Let's talk about how we are going to make this right.
 
The initial first pass solution, without a full inventory restoration just isn't going to cut it. Since we don't know how long it may take to restore the whole inventory, we're granting a much bigger amount into your storage, based (roughly) on time played. We respect your time, effort and dedication to Fortnite and will be running the granting script overnight. This should complete sometime tomorrow morning (12/30 ET). Thank you for being vocal about this on our social channels! We can't get your time back, but we will always do right by you.
 
We are really sorry this happened to you during the holiday season, when all you want to do is sit down and play games. It is our absolute top priority to ensure that this does not happen again and we promise to always make it right to the players if we make a mistake.
 
If you have any further issues please reach out to our Player Support reps on our website. Thank you for sticking with us!

Darren Sugg  
Creative Director

submitted by /u/JustMooney1
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Rant: this is the new player base of fortnite :(

Posted: 29 Dec 2017 12:01 PM PST

DON'T GIVE LOWER LEVELS ANYTHING.

Posted: 29 Dec 2017 01:14 PM PST

Im power lvl 54 in mid/late canny.Low lvls in stonewood and low plank you see spamming plz give legendary scar or plz help give legendary don't give them anything unless you know them or a friend. These people have a habit to be toxic and fuck up your game if u invite them or be afk to leech. Alot of these people sprung up after they made STW 50% off so peeps in canny or above report these people if they leech.

submitted by /u/jalen44
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The inventory wipe got ya feeling like...

Posted: 29 Dec 2017 12:09 PM PST

Players being polite makes the game better

Posted: 29 Dec 2017 07:10 PM PST

Had a random player in a game yesterday ask if anyone had any spare malachite and politely requested help if anyone could provide any. He was nice, was level 41 so clearly was in the correct range so I helped him out. I had ~150 on my at the time so I dropped him my stack of 50. He was incredibly thankful and polite and proceeded to be very useful the remainder of the mission. I wish every player was more like this, just be nice and people are willing to provide assistance. Play the objective, be useful, and just be a genuinely nice person.

Hope that wasn't too much of a rant, just felt like sharing my good story from yesterday

submitted by /u/Theunty
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Offering Help

Posted: 29 Dec 2017 10:14 AM PST

So since many of you guys lost their whole inventory and many not, I would offer my help by giving few stacks of materials away. I got the 2.000 V-Bucks too without loosing anything, so in my point of view it would be fair and understandable to help each other currently. So If you need any stacks of any material in PS4 comment under this post or DM me. And I shout out to others to help each other also. The game is awesome, the developers also, they invested their holidays to fix the problem ASAP. And compensated not bad at all. Other developers wouldn't care that much about their community! And don't forget it is still early access such things can happen.

submitted by /u/Justx3
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TAKE BACK YOUR 2000v-bucks ITS NOT WORTH IT

Posted: 28 Dec 2017 11:47 PM PST

I got 30+ maxed weapons I got 600 blast powder I got 700 nuts n bolts Max ammo on all types 3 stacks of shadowshards crystals 3 stacks of malachite 2 stacks of sunbeam 2 stacks of bright ore 3 Stacks of obsidian ore 3 stacks of char-black powder 3 stacks of efficient mechanical parts 4 stacks of sleek mechanical parts 2 stacks of power cell And much more And all I get is 2000 v bucks and some shitty items ? Take back your v bucks and give me back the shit I worked hard for months to collect and trade

submitted by /u/Hi_-_Hi
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PSA: Flingers are weak to melee damage!

Posted: 29 Dec 2017 10:54 AM PST

So I've noticed quite a few times now that a lot of people, even players up in canny, see a Flinger and immideately think "Oh no, it's wrecking the fort!" And begin firing every bullet they have into it, expecting it to die. And they will, eventually.

The problem with this method though is that whilst Flingers look pretty scrawny they've actually got a pretty hefty amount of ranged damage resistance, bullets and explosives aren't going to ruin their day like you'd expect. Swords and other melee weapons however, can kill them in just a few hits. (I guess it's because they're literally walking sticks and you're cutting them in half or something. It'd be nice to see a little animation like that) You will have to chase them down as they can run from you, and they're faster than most husks, but it's worth the ammo and time you save.

I'm not really sure how much of an issue this is in end game sort of content like in twine peaks as I've only recently entered canny, but it pains me to see people wasting so many bullets and sometimes rockets on something that's so easily "fixed".

submitted by /u/mystic_ice
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Daily Llama Thread 29/Dec/2017 - It's a Llama llama

Posted: 29 Dec 2017 04:01 PM PST

Hello Storm Chasers! Today's Daily Llama can be found below posted by /u/stormshieldonebot in the comments below!

How likely is a Llama to show up?

Llama - Click for details Percent
Ranged 33%
Weapon 18%
People 13%
Trap 12%
Melee 10%
Legendary Troll Stash 3%
Super Ranged 3%
Super People 3%
Super Hero 3%
Super Melee 1%
Legendary Troll Truck 1%

Source - Storm Shield One

submitted by /u/AutoModerator
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3500games, lvl 117, all inventory gone.

Posted: 29 Dec 2017 05:08 AM PST

Dear Fornite Dev, Please give me compensation for what i lost. 160 celling gaz trap lvl 130. 240 celling electric field lvl 106. 120 floor celling, wall celling, wall dynamo, wooden floor spykes... and all my crafting item. I am very disappointed, I hope you will understand that 2000v-buck and the little item crafting made, represent nothing at all compared to the time of play and farm invested. I am waiting for a good compensation. Best Regards Sokerri Stats: https://www.stormshield.one/pve/stats/Sokerri

submitted by /u/Sokerri
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Noob question: Legendary Hero or Legendary Melee Weapon Schem?

Posted: 29 Dec 2017 05:45 PM PST

I just opened my first legendary llama and those are my options. New player, really have no idea which one is a better pick.

submitted by /u/LSLovelin
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Fortnite mech workshop ep.2 - Shotguns

Posted: 29 Dec 2017 02:58 PM PST

Welcome to my series of theorycrafting articles on Fortnite mechanics. In this episode I will talk about shotguns - the common link between shells, pellets and explosives.

 

Pellets

Most (but not all) shotguns and shell weapons shoot a cluster of N pellets. Every single weapon has its own specific radius of the conical spread and its own specific number of pellets though the most common variants are 10 and 8. At the end of the article I have prepared a table with the relevant properties of all weapons that fire pellets and/or use shotgun shells for ammunition. These pellets leave the respective number of bullet marks on objects like walls and rocks. This last cosmetic thing combined with nailing the damage rounding formula helped me determine the pellet count for each weapon and sparkled my interest in pellets mechanics.

When a shot is produced each pellet's path is projected individually. From what I can tell, it's a hitscan but I cannot confirm this. Different pellets can hit different targets and different body parts of these targets. For each target the total damage from all pellets is summed and displayed as a single number. More targets hit - more damage numbers though.

 

AoE / pierce?

Different pellets hitting different targets left some people with the perceived feeling that these weapons are aoe or can pierce. Pellets based weapons are not aoe and can't pierce. Aoe shotguns/shells are different thing and have no pellets, see below. No shotgun has the piercing effect as of this moment. Something more - if some of the pellets are enough to kill the first husk in the line, the rest of the pellets don't continue to the ones behind. Tests in low plvl zones show one fat overkill number on the first target even though a single pellet would be enough to kill it.

 

Explosives (real AoE)

The only 3 shotguns that don't spread pellets (Thunderbolt / Old Smokey, Maverick and Vindertech Disintegrator) have the properties of explosive weapons. They don't leave bullet marks on objects, they destroy anomaly shards, they can't headshot and they do full damage to every enemy impacted by the aoe. Thunderbolt and Maverick's area of effect is a spherical sector (or a cone - very hard to test) with apex point the gun itself. The trajectory and area of effect of Vindertech Disintegrator and also the shell pistol Freedom's Herald are similar to of a traditional rocket / grenade launcher respectively.

 

Crit and headshot

Whenever you fire a pellets weapon, the game rolls if this shot will be a hit or a crit. You can't have some pellets crit and some hit - either all crit or all hit. Headshots are determined individually though - some pellets miss, some hit the body and some hit the head. Those which hit the head inherit the headshot damage bonus. Urban Assault's support bonus is a global multiplier on the damage done (after +CHD% and +HS% bonuses are applied), not additive to weapon headshot bonuses. But in the context of pellets weapons, only the pellets which hit the head have their final damage multiplied by 1.27. The rest which hit the body are not affected by the support bonus.

 

Debilitating shots

This deserves a dedicated paragraph because this info is of high functional importance.

Each pellet counts for the debilitating shot stack. That's why it is widely known that Hydra applies 3 stacks of DS. Since Hydra is the only pellets weapon with pellet count < 5 as of this moment, we can say that all other pellets based weapons max the debilitating shots stack with the first hit. Something more - since pellets are basically individual projectiles, they hit the target at different times. This results in the phenomenon that each subsequent pellet benefits from the DS stack built by the previous one. Let's take UA and Hydra - if the weapon tooltip says the shot will deal X damage, the virgin hit on a monster resulted in X / 3 + (X / 3) * 1.09 + (X / 3) * 1.18 = 1.09 * X damage. UA and Dragon's Breath (16 pellets!): 1.384375 * X damage. Trivia: the Raider subclass has the second highest DS debuff in the game - 27%. And it also specializes in shotguns. Coincidence? Raider applies these 27% immediately from the first 3 pellets and reaps the benefit with the remaining pellets. From a single shot by a shotgun.

 

Individual mentions

  • Hammercrush is the only gun that uses shells as ammunition but is neither pellets based, nor explosive. It's a traditional single bullet projectile.

  • Vacuum Tube Shotgun can load ammunition one at a time. But since it is a 3-burst weapon, it actually loads 3 at a time. Disintegrator has ammo cost of 3 so it loads 3 as well.

  • Super Shredder's spread is so tight that you will rarely see it hit 2 targets. They must be very close to each other in sight, at medium to high range and you better be moving and definitely not zooming for accuracy.

  • Deconstructor, a Limited+ edition weapon, is part of the Tactical Shotguns line (rare: Panther) and has the same base properties. The original line doesn't have epic and legendary versions. The Precision Tactical Shotguns line (legendary: Nightclaw) is quite a different weapon - it has different base damage, pellet count, magazine size, reload speed and impact.

  • Hydra is the only weapon with less than 5 pellets - 3. Cool high-level design there.

  • Husk Buster and Old Smokey are the Horde Bash event reskins of Stampede and Thunderbolt respectively. Although technically the Stampede (v1.9) line was introduced after Husk Buster (v1.7). It's just that the idea behind Horde Bash was to reskin existing weapons with lower cost and durability and Husk Buster was the only thing that didn't felt reduced because people had nothing to compare it to. Also that's why they nerfed Buzzcut. In this line of thoughts I expect Epic to introduce a new LMG line assault rifles in the future because Drumroll is the only Founder weapon that is not a mere reskin with fixed perks.

  • Dragon's Breath flavor text is cool but it is not consistent with the properties this pistol demonstrates. It says part Double Barreled shotgun. Problem is the only real double barreled shotguns act like explosive weapons and not like pellets weapons. And Dragon's Breath is clearly a pellets weapon.

 

Table of characteristics

Weapon Pellets Damage HS% AoE type 1AR Comments
Backbreaker 10 12 25 - Yes
Deconstructor 8 22.5 50 - Yes Founder
Dragon's Breath 16 16.5 25 - No Pistol
Freedom's Herald 1 105 - Grenade style No AoE; Pistol
Hammercrush 1 75 75 - No Assault rifle
Hydra 3 33 50 - No Assault rifle
Longarm Enforcer 10 15 50 - Yes
Maverick 1 87 - Frontal cone Yes AoE
Nightclaw 6 28.5 50 - Yes
Pummeller 8 21 25 - Yes
Room Sweeper 6 10.5 25 - No Automatic
Stampede 10 13.5 25 - Yes
Super Shredder 8 22.5 50 - Yes Sniper
The Bear 10 21 25 - Yes
Thunderbolt 1 112.5 - Frontal cone Yes AoE
Tigerjaw 8 12 25 - No Automatic
Vacuum Tube Shotgun 5 12 25 - Yes (3) Burst 3; Energy Cells
Vindertech Disintegrator 1 135 - Rocket style Yes (3) AoE; 3x cost

  • The damage is per pellet for the legendary rarity of the weapon.

  • Room Sweeper's HS% bonus is an extrapolation based on Tigerjaw. I don't have the schematic to confirm it.

 

 

I hope you enjoyed this material as much as I enjoyed discovering all this. Stay tuned for the next episode where I will talk about damage, scaling and rounding.

Septemvri

submitted by /u/Septemvri
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Why the epic hate? A little perspective.

Posted: 29 Dec 2017 04:41 AM PST

I've seriously never before seen a company do so much in such a quick turnaround time regarding a huge bug. They fixed the bug, apologised and provided SOME compensation all within 48 hours.

And yet this community acts like a petulant little child because that's not good enough. Yes it sucks to have a fully farmed inventory deleted. And yes some of you have overall lost out. But crying and sending abuse to epic is absolutely not the correct response. It's frankly embarrassing.

submitted by /u/HobbitProstitute
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First Round of Compensation? A Band-Aid for Now?

Posted: 29 Dec 2017 08:52 AM PST

First off: if you were affected, I'm sorry for your loss. 2000 V Bucks and some ore stacks would make me want to vomit after spending a couple hundred bucks and countless hours over the last 145 days of nearly daily play.

I'm wondering, rhetorically: is this just a bridge to scaled compensation? Meaning that a PL8 and PL100 shouldn't get the same compensation. PL8's have no use for obsidian, and it's likely that a PL100 spent more than $20 to get where they are.

So I'm wondering if Epic employed temporary fix that allows everyone to craft a few weapons, etc, in order to get everyone playing again. A temporary fix would buy some time for them to meet and discuss a strategy for what's next. It would give them some time to assess the data and see what is possible in terms of providing fair recompense based on time played, money spent and PL.

I'm crossing my fingers that this is the case. This is the kind of awful PR that could threaten a game's long-term viability, as the most ardent supporters feel jilted and stop singing its praises.

A little clarity on Epic's direction here would probably help quell some of the backlash.

submitted by /u/alolio
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PSA: You might still be losing materials

Posted: 29 Dec 2017 02:18 PM PST

In the video, the wood drops for no reason. So if you are trying to still get stuff back you might have to farm harder.

Edit: the video did not post so it should be below

http://xboxdvr.com/gamer/COUCH%20POTATA/video/41619365

submitted by /u/ASimpleSpud
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How long has it been since waiting for Canny Valley/Twin Peaks implementation?

Posted: 29 Dec 2017 03:56 PM PST

I just finished my rocket launch in Plankerton, and it was amusing hearing Ray say I was "so fast" to complete it and Stonewood...

I don't want to lose her D: how long has it been then? Do we have any idea of when we'll get true Canny/Twin?

submitted by /u/Kilazur
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What vacuum tube launcher should I upgrade?

Posted: 29 Dec 2017 04:27 PM PST

Hey friends! Brand new, would like some help.

Posted: 29 Dec 2017 04:25 PM PST

I've finished the third shield defense mission, which is what seems like in game and on this sub the cap for the real game to start. I'm just doing missions but it's verrrrrry systems heavy and would like some pointers! It looks like you need to focus on power level to get going but you earn skills pretty slowly. And I see everyone talk about schematics and materials so if anyone could point me in the right direction, thanks!

submitted by /u/HunterFCA
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Max armory, possible bug?

Posted: 29 Dec 2017 06:30 PM PST

I was already at 570 armory inventory slots. Just now I bought the 3 remaining 10x armory slots on the Event Store which should've put me at 600 slots. The armory inventory did not increase and stayed at 570.

Sorry, I am a hoarder. I don't like to throw anything away. That's not the issue. The issue is I didn't get the 30 armory slots I just spent 750 seasonal gold on.

submitted by /u/ogAllen
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Why am I so weak?

Posted: 29 Dec 2017 06:14 PM PST

I'm on a mission with a reccomended power level of 15, and I'm only power level 8

Why is this? I've used all my skill points already, and equipped all my squad members

submitted by /u/Ghostserpent
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Cannot play on this platform?

Posted: 29 Dec 2017 09:36 PM PST

hey all,

Just downloaded fortnite on the xbox to see if it was fun before putting it on pc (my preferred platform ) i linked my xbox and epic games account. Now when i play on pc it says I cant. Apparently i have to make a whole new account... what kind of sane developer makes this a thing?

i dont care if my progress over i just like using the same epic games account ive used for years, what an absolute disgrace, if this cant be fixed the gaming industry truly going down the toilet as fortnite devs must be so scared of people carrying over their purchases to pc

ffs,

tl;dr want to play on my pc game wont run pissed

submitted by /u/mudcrabberoni
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Epic Games is Amazing

Posted: 29 Dec 2017 09:30 PM PST

Epic, you guys are phenomenal in how you've dealt with all the problems lately.

3 things worth mentioning:

  1. You responded quickly, updated us frequently, and assured us you would make it right.

  2. After the first waves of compensation, players still felt cheated. You read comments and had floods of messages and began working to make it right for every player, not just a blanket "I'm sorry" gift.

  3. You've worked round the clock on this issue during the holidays.

You've earned my support until the end of Fortnite, and I'm confident that if other issues come up down the line, you'll handle it just as well.

Thanks for all the hard work team!

submitted by /u/TheStarcaller98
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Help me choose between 2 god-rolled Dragons.

Posted: 29 Dec 2017 09:25 PM PST

PS4 bought founders pack but cant play it only the multiplayer game not the PVE

Posted: 29 Dec 2017 10:04 AM PST

Welp i got a little problem here and i hope someone responds quickly because epic is being Annoying and doesnt respond to my thousands of email and i live in the netherlands so calling to the USA is pretty expensive. Already called the Playstation customer service but they couldn't help me :( . So i bouht the game for €20 with €10 already on my ps and €10 from a bank account. When i open the game it gives u 2 options: 1st is the save the world PVE against zombies and 2nd comes the multiplayer but i dont have a problem with the multiplayer. It has been 2 days by now and i still didnt get a respond from Epic. That's why i asking u guy at reddit. When i open the PVE save the world it either says Learn more or redeem code. Whilst i already bought the game these 2 dont make sense. The redeem code isn't necessary i think but if it is commend down below. At learn more it says: there is no content. It is possible that it's not yet for sale or it is not for sale anymore. In my best english i hope its all correct and u can help me with this. With very great thanks already, Ivar Kleinveld PS4 Account QporteIII(three head letters i)

submitted by /u/Apple_305
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Vacuum Tube Axe new perks question about stuns + snares?

Posted: 29 Dec 2017 09:11 PM PST

I just got another Vacuum Tube Axe in a winter llama. But this one has 'damage dealt with this weapon snares the target by 30% for 6 seconds.' So my question is, does it stun first then snare, snare first then stun, or does it do the damage of both perks but just show the animation of one or the other? Does anyone know??

submitted by /u/Crayonology
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ummm, nature + fire launcher?

Posted: 29 Dec 2017 08:36 PM PST

Yes, you didn't read wrong. I got a nature vacuum launcher with a fire elemental stat with affliction. Can anyone tell me what this means? will the weapon deal fire damage at lvl 25 and so on, or will it stick to nature, or something strange in between?

Note: image will be up as soon as i find a way to take screenshots on Windows

submitted by /u/pootisbox
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